Privacy Policy

Last updated: January 2026

Blue Joy Solutions (Pty) Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, physical address, and other contact details you provide when filling out forms or contacting us.
• Business Information: Company name, VAT number, and other business-related details for service delivery.
• Technical Data: IP address, browser type, operating system, and other technical information collected automatically when you visit our website.
• Usage Data: Information about how you use our website and services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Regulatory authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (POPIA Compliance)

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent

6. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@bluejoysolutions.co.za
• Phone: +27 43 743 0218
• Address: 63 Devereux Ave, Vincent, East London, 5241